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How to handle a direct reports who lacks empathy👇 Part of the role of being a manager is to coach people through the challenges they experience at work and be there to support people grow. All of us at some point in our lives are likely to experience challenging times in our private life for example illness, death of a loved one, a big life change, financial difficulties, the list is endless. Whilst a manager is not there to be a therapist, they are there to be supportive and create a safe envi