Retailers are using AI to quietly do the heavy lifting in the background, matching people with the right products, content ...

Consistent, quality communications are essential if you want to see results. The easier your marketing automation platform is ...

Travel loyalty programs are competing for customers with members-only experiences like backstage tours, exclusive dinners and ...

Agentic commerce is changing how consumers discover and buy, as brands deploy AI agents as autonomous team members to predict demand, optimize pricing, and communicate with customers automatically.

Big data, together with AI, can help you find your target audience and communicate with it more effectively than ever before.

HONG KONG, Dec. 10, 2025 /PRNewswire/ -- Fushi Tech recently announced its cooperation with PlayMade, a well-known tea beverage brand in Southeast Asia. As a leading AI services provider for merchants ...

Travel’s personalization ambitions outpace its readiness. Closing that gap starts with unified, trusted data that serves as the foundation for real recognition, relevance, and loyalty. This sponsored ...

For the first time in our five years of conducting research for the Customer Loyalty Index, we’ve seen a decline in customer loyalty globally. This should set off alarm bells across industries, ...

PONANT EXPLORATIONS GROUP is matching loyalty status across all of its brands, including the newly acquired Aqua Expeditions. Historically, PONANT EXPLORATIONS, Paul Gauguin Cruises and PONANT ...

Voice AI agents are a rapidly evolving area in the business world, moving far beyond simple interactive voice response (IVR) systems. The trend is significantly impacting both customer loyalty and ...

Derek's love of games came at an early age when his parents first brought home the Nintendo Entertainment System. From then on, countless nights were spent hunting ducks, stomping turtles, exploring ...