Discover how SMB marketers can use voice AI to boost customer experience, convert more leads, and achieve tangible ROI by ...

Marketing Management - Knowledge workers say email and and chat/messaging are the tools that lead to the most friction and ...

Artificial Intelligence - Some 91% of agency leaders say they see a future in which headcount is somewhat or substantially ...

Customer advisory boards can transform B2B account-based marketing by improving customer insights, aligning Sales and ...

Marketing Operations (MOps) has gone from being a largely overlooked and underfunded department to being recognized as critical to organizational success. To better understand the evolving role and ...

Artificial Intelligence - Catch up on select AI news and developments from the past week or so. Stay in the know.

Career Development - This infographic looks at how early-career professionals say LinkedIn has helped them, the LinkedIn ...

Marketing Management - Nearly a quarter of employees say they now use AI daily for creating workplace emails, according to ...

Explore how and why innovators of products and services can struggle to describe breakthrough ideas when language and ...

Catch up on select AI news and developments from the past week or so: OpenAI launches app store inside ChatGPT, challenging Apple and Google. OpenAI unveiled a built-in app ecosystem for ChatGPT, ...

Understanding customer behavior is key to creating marketing campaigns that generate high response and revenue. One of the best ways to understand customer behavior is to study customer migration ...

When faced with a challenge or problem, one of the best first steps in solving - even before you start thinking-up possible solutions - is to examine and restate the problem. As Morgan D. Jones writes ...