Air Canada says customers affected by the flight attendant strike may claim other transport costs — like a car rental, bus or ferry — to seek compensation from the airline, but coverage will be determined on a case-by-case basis.

Air Canada is offering reimbursement assistance for passengers affected by labour action, according to a page on the airline’s website.

A crippling strike by Air Canada flight attendants that grounded thousands of flights over wages and unpaid labor is the latest blow to the airline industry's compensation system that does not fully pay cabin crews for their hours at work.

Air Canada announces a surprising new policy to compensate passengers after a cabin crew strike grounds hundreds of flights. The airline promises to cover transportation costs, but details are scarce.