“People analytics has been around for a while,” says Rebecca Wettemann, founder, CEO, and principal analyst of Valoir, who notes that in the HR domain, analytics has largely been restricted to ...
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Understanding customer experience
People will forget what you said, people will forget what you did, but people will never forget how you make them feel” (Maya ...
Airport staff managed to calm the situation, but not before the scene went viral online. The incident highlighted just how ...
Guidance on the issues that in-house counsel should consider when helping their organizations prepare for and manage a crisis ...
On September 26, 2025, the first Global Customer Festival of LinGong Heavy Machinery, themed "Technology-Driven, Intelligent ...
Clym reports small businesses must adapt to comply with data privacy laws or face risks like fines, lawsuits, and lost customer trust.
FirstEnergy sisters Mon Power and Potomac Edison are exploring having a gas-fired power plant in service by 2031. And the Gas ...
The Financial Conduct Authority (FCA) has stressed that "full-fat advice will continue to have an important role to play" even with the introduction of targeted support, also sharing further details ...
“Even a vague memory of a password can sometimes be enough to rebuild access,” said Robbert Bink, founder of crypto wallet ...
The Smart Contact concept integrates Conversational AI with cloud communications to optimize SMB workflows, boost customer ...
Between the ages of 6 and 9, children begin shifting from being self-centered to noticing the emotions and perspectives of others. This makes early childhood one of the most important periods for ...
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