Salesforce's new CCaaS shifts CX architecture, placing resolution at the core by interpreting intent and automating workflows across systems.

Q4 2025 Earnings Call March 12, 2026 5:00 PM EDTCompany ParticipantsBradley Korch - Senior VP of Finance & Head of ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Research by Ranga Raya Reddy Eragamreddy reveals how AI orchestration improved EV energy platform workflows and reduced costs.

First NATO Support and Procurement Agency (NSPA) call-off orders placed for Parrot ANAFI UKR micro-UAV systems Parrot, a European leader in professional micro-UAVs, has announced that initial call-off ...

A 2,600-mile Cadillac Optiq round trip from Kansas to Florida reveals $496.76 in public charging costs, a Google Maps outage, and navigation gaps that highlight real infrastructure challenges for long ...

Nayax Ltd. (Nasdaq: NYAX, TASE: NYAX), a global commerce payments and loyalty platform designed to help merchants scale their business, today announced its financial results for the fourth quarter and ...

The rise of AI and social media is allowing misinformation to flourish, and forcing restaurants to be more vigilant in ...

Instead of Uber or Lyft, Barbara Lewis-Jensen calls the bus. She phones Turlock Transit a few days in advance to schedule a ride. The day of, she gets a text with an estimated time when the green bus ...

Zendesk announced on March 11 that it entered into a definitive agreement to acquire Forethought, an AI customer experience company. The transaction aims to expand Zendesk's AI agent offering on its ...

The IT market is facing a sharp acceleration in supply tightness and increasing component costs, most notably in DRAM and NAND,” said HPE CEO Antonio Neri during the company’s quarterly financial call ...