Call center scams are becoming more sophisticated as criminal networks turn to AI tools to automate scripts, impersonations and targeting, turning their crude schemes into highly efficient global ...

Call center costs vary and many systems are available. Finding the right one for your business can be challenging. Here’s ...

Sagittarius A* may be a dense dark matter core instead of a black hole, offering a new explanation for the Milky Way’s central gravity.

In 2026, contact center AI succeeds or fails based on orchestration, governance and trust — not smarter models.

Xylem Inc. (NYSE:XYL) Q4 2025 Earnings Call Transcript February 10, 2026 Xylem Inc. misses on earnings expectations. Reported EPS is $1.37 EPS, expectations were $1.42. Operator: Good day, everyone, ...

Providers must prepare both for shifting demographics and a new “Fee-for-Value” system that will continue to shift how the government pays for skilled nursing care, the head of the nation’s top ...

ePlus inc. (NASDAQ:PLUS) Q3 2026 Earnings Call Transcript February 4, 2026 ePlus inc. beats earnings expectations. Reported ...

While executives talk AI strategy, shadow agents are already inside the enterprise, quietly rewriting your risk profile ...

WHEN Ishka Villacisneros first began advocating for a modern 911 system in the Philippines in 2019, the idea was often dismissed as fiction rather than public policy.

On Jan. 1, CMS launched the latest value-based care model known as the Transforming Episode Accountability Model, or the TEAM ...

AnyHauler Dumpster Rental removes barriers to waste removal in Columbus with online booking, real-time delivery ...

Headcount reductions -- Staff decreased by 11% during 2025 and by an additional 4% recently. New stores and CapEx -- Three ...