Shelley Johnson looks like the panicked face emoji. Eyes as round as a full moon, sclera visible. Eyebrows aiming to introduce themselves to her hairline. A mouth as open as an ill-fated opera singer.

A lot more happens on the ice than one might think. What used to take a team of people hours to do — shoveling, scraping and hosing— a Zamboni can complete in 10 to 15 minutes. David Bennett is a ...

Inside Minnesota’s hallowed ice arenas — we have more of them than any other state — slapshots and axels may wow crowds. But the mundane work of the ice-resurfacing machine can be just as mesmerizing.

Tom Klep is the building and grounds manager for UPMC Park and Erie Insurance Arena, where he operates the Zamboni. A Zamboni resurfaces an ice rink by shaving, cleaning, washing and applying hot ...