‘Putting customers at the center’ has become one of those cliched phrases, on a par with past classics, such as ‘you never get fired for buying IBM’ or ‘every company is a software company.’ There is, ...
The Secret Service released a comprehensive blueprint on Wednesday, aimed at helping local and state law enforcement agencies prevent tragedies like mass shootings, assassination attempts, and other ...
New Pega service offering embeds enterprise workflows into any self-service channel to deliver consistent conversational experiences that delight customers and reduce costs Organizations across ...
The implementation of DPI under the MyMzansi Digital Transformation Roadmap will substantially change how citizens access ...
Customer service is crossing a new horizon. While live agents aren’t going anywhere, AI radically changed the playbook. We’re in the first inning of a game that promises to alter the way we handle ...
Royal Oak, Michigan, Sept. 03, 2025 (GLOBE NEWSWIRE) -- ORB Tree Service Marketing today announced the launch of its AI Visibility Blueprint, a structured framework designed to help tree service ...
In the competitive landscape of law and professional service firms, client events, webinars and sponsorships are not just ancillary activities—they’re integral components of a firm’s growth and ...
New Pega service offering embeds enterprise workflows into any self-service channel to deliver consistent conversational experiences that delight customers and reduce costs Organizations across ...
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