An Aussie music fan has been left heartbroken after she discovered her Olivia Rodrigo tickets had been 'resold' by scammers just days before the concert. Hayley Flude, 23, said she bought tickets May ...

Company to establish pop-ups before Melbourne and Sydney shows as new tickets go on sale Ticketek will establish pop-ups at Taylor Swift’s Australian concert venues to help field thousands of queries ...

A record-breaking four million people attempted to secure tickets to the pop singer’s Sydney and Melbourne shows on Wednesday. Swifties reported waiting up to six hours in their attempts to purchase ...

Frustrated Australians are demanding answers after scores of would-be concertgoers were shut out of a major ticket sale. Across the country, customers say they were hit with a "restricted access" ...

Ticketek warned its customers a third party website was unofficially selling tickets and asking people for personal information from their Ticketek accounts. Customers were urged to avoid entering any ...

Ticketing platforms like Ticketek generally consider a single IP address as a single user when processing sales. This security measure ensures fair distribution and prevents scalping or bots from ...

Ticketek Australia is investigating a cyber incident impacting account holder information stored in a cloud-based platform from a global third-party supplier. In a statement late on 31 May 2024, the ...

The entertainment company, owned by TEG, began contacting customers overnight to let them know a breach had taken place via a third party vendor it used, and that private information including email ...

Officials at the ticketing company have been silent on the cause and potential fixes for the outage. By Dave Brooks Australian ticketing company Ticketek was offline Monday (Nov. 18), causing a major ...