Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

In business, launching a new technology, process, or system without testing is like flying a plane without checking if it can land. The result? Costly failures, frustrated employees, and operational ...

Copado has expanded Copado Robotic Testing to fully support continuous testing across SAP and ServiceNow platforms. Copado's fully multicloud solution delivers continuous quality across integrated ...

When it comes to transformation stories, give me something ambitious. That's exactly what I got from CDW's presentation at Now at Work 2021. It's about changing your business to deliver what your ...

How do you take the step of actually presenting a business case to your CIO, where you say, 'I'd like to replace one version of ServiceNow with the same version?'. That was the dilemma facing Rob ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...