This scenario is covered by Steam's refund policy. But if you decide to ignore a launch problem entirely while letting the Steam app hanging for hundreds of hours, then we are discussing a fringe ...

Steam has changed its refund policy, with pre-release playtime now factored in when considering eligibility for a refund. In a short update posted on its website, Valve simply said the change applies ...

Click to share on X (Opens in new window) X Click to share on Facebook (Opens in new window) Facebook Valve has changed its refund policy on Steam to account for a notable exploit that many users had ...

Steam isn’t just the premier PC games digital store, it’s also a place where it’s ridiculously easy to make impulse buys you might instantly regret. That’s because Valve’s platform doesn’t just have ...

Steam’s refund policy for games is simple: You have two hours to play the game after you buy it to decide if you want to keep it. Like all good things, some folks decided to take advantage of a ...

Valve has updated the Steam refund policy to essentially close a loophole which allowed players to accrue several hours of playtime through advanced access then receive a full refund at launch. The ...

Steam's refund policy is quite straightforward; at its most rudimentary, a user can purchase a game and play it for up to two hours. Before the two-hour mark, the buyer was able to refund the game at ...

GameSpot may get a commission from retail offers. While the download through Steam is only 532MB, that part of the game will then initiate the rest of the installation which will pull a staggering ...

Amid controversy over Sony's PlayStation Network (PSN) requirement for Helldivers 2 on Steam, the game has been delisted from 177 territories. Steam also appears to be issuing refunds past the 2-hour ...

I've never sought a refund anyway, but there are a couple of games in my library that say I logged 100+ hours in them when actually they just launched and stayed running in the background without ever ...