Learn how the right words can defuse tension and build stronger connections in any conversation.

May we borrow a moment of your time to review basic niceties? You might think you’ve heard them all before—because you have—but certain polite lingo is dropping out of the modern lexicon. That’s bad ...

For decades, a social psychologist named John Bargh has conducted studies on the way words affect behavior. In one such study, undergraduate students were given a scrambled-sentence test. One version ...