Most healthcare call centers still evaluate agent performance using narrow, speed-focused metrics, despite industry data ...

Use of virtual reality (VR) to explain shock wave lithotripsy (SWL) can help improve calmness and satisfaction among patients ...

Panaji: A study by the Goa Institute of Management examining the “Gender Concordance Paradox” in India’s growing telemedicine ...

KalVista Pharmaceuticals, Inc. (Nasdaq: KALV) today announced new data from its sebetralstat clinical trial program presented ...

Results presented here showed patients who underwent robotic-assisted total knee arthroplasty experienced improved ...

CommonSpirit Health is taking a robust approach to physician engagement and reaping the benefits in areas such as reducing physician burnout.

Results presented here showed greater social media engagement among arthroplasty surgeons was not associated with higher ...

Diabetes, immunosuppression, and linear closure method were associated with increased patient satisfaction following Mohs ...

This survey form may be downloaded, modified, printed and distributed to patients. Download the HRSA English patient satisfaction survey (doc) and adapt it for use in your facility. Download the HRSA ...

The Orthopaedic Joint Reconstruction Program at 250-bed Gottlieb Memorial Hospital in Melrose Park, Ill., achieved an outstanding score in the 99th percentile range in the first quarter of 2009 on CMS ...