Microsoft Corp. today launched Microsoft Dynamics CRM Online, a new hosted customer relationship management service designed to provide users with online marketing and sales tools that can be ...

Microsoft Dynamics 365 CRM is a robust, AI-powered customer relationship management platform designed to elevate customer service operations and enhance overall business efficiency. By seamlessly ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

The good news for Microsoft's applications channel partners is that they've had plenty of time to prepare for the arrival of the company's new customer relationship management package. The hard part ...

A long-awaited update to Microsoft's customer relationship management software, which will for the first time include subscription-style pricing, will debut next month, the company said. Microsoft CRM ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as "Viva Sales." (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to ...

What Is Microsoft Dynamics CRM? The Microsoft Dynamics suite of cloud-based applications covers both customer relationship management (CRM) and enterprise resource planning (ERP), with the stated goal ...