A CRM system is the cornerstone of building customer loyalty. It collects and analyzes vast amounts of valuable customer data quickly and easily, helping businesses better understand their customers.

While social media CRM software can streamline social efforts for a better brand experience, the additional cost may not be worth it, especially if a clear social strategy isn’t already in place.

Web3 development, built around blockchain technology, a fertile ground for growing non-fungible tokens (NFTs), is poised to impact innovations for e-commerce transactions without cryptocurrency use.

An effective combination of loyalty, customer experience and branding—delivered in personalized ways—is the key to unlocking greater engagement. Here are five steps to help reframe your CRM ...

In the competitive world of cosmetics, brands are constantly striving to enhance customer relationships, optimize marketing efforts, and scale effici Tuesday, 02 January 2024 12:17 GMT عربي ...

Brands and retailers have long relied on search to increase their visibility and drive customer engagement. Loyalty has become increasingly valuable from a conversion, customer lifetime value and ...

MOUNTAIN VIEW, Calif., May 14, 2025--Bloomreach, the agentic platform for personalization, today announced it has partnered with Captain Up, the premier gamification and loyalty platform. This ...

In episode 359 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Lisa Erickson, senior director of customer relationship management (CRM) and loyalty at Sleep Number. Erickson discusses ...

Gameball, a CRM platform for consumer brands, raises $3.5M seed funding Gameball's clientele include Sega, Xiaomi, Experience Philippines and Breadfast. Image Credits: Gameball.

Grooming brand Dollar Shave Club, subscription-based DTC food brand Daily Harvest and business-wear brand Ministry of Supply are among those using Klaviyo’s new B2C CRM platform, which today ...