Microsoft provided near- and longer-term updates about its ERP and CRM wares at its Convergence conference for its ERP and CRM customers and partners on April 11. On the near-term front, the Softies ...

Forbes contributors publish independent expert analyses and insights. I track enterprise software application development & data management. Is it possible to talk about business transformation and ...

Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single bundle and include applications purpose-built for specific business ...

Microsoft made available on April 7 a new, vertical-specific version of its Dynamics CRM product, known as Microsoft Dynamics CRM for nonprofits and nongovernmental organizations (NGOs). Features ...

REDMOND, Wash. — Jan. 17, 2011 — Microsoft Corp. (Nasdaq “MSFT”) CEO Steve Ballmer today announced the worldwide availability of Microsoft Dynamics CRM Online, the cloud version of the new Microsoft ...

New Delhi, May 4, 2016: Microsoft today announced the availability of Dynamics CRM Online services from its local datacenter regions in India. Microsoft Dynamics CRM Online, a leading customer ...

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. When people discuss their concerns about the cloud it always seems ...

Microsoft is set to offer Office 365 and Dynamics CRM from its Australian datacentres, in a big win for businesses with concerns about cloud services being hosted in overseas datacentres. New ...

Microsoft said Thursday it will acquire FieldOne Systems, a Mahwah, N.J.-based field service management solutions company, in hopes of buttressing its customer service solution offerings. By acquiring ...

MSFT's first-quarter fiscal 2026 results reflect strength in the AI business and Copilot adoption. The company's Azure cloud ...

It’s not exactly clear why Microsoft’s upcoming release of CRM Dynamics 2011 did not provide out-of-the-box social media monitoring, but it didn’t. In response, Siddhartha Rai, program manager of ...