You can request a PlayStation Store refund within two weeks of purchase so long as you have your account information and the ...

Mohsen Baqery is a Guide Staff Writer from Turkey. With a passion for gaming that borders on obsession, Mohsen thrives on guiding fellow gamers through the most challenging obstacles while exploring ...

It's unfortunate that games sometimes launch in such a broken state that they're forced to offer refunds. It is the right thing to do, but a game shouldn't launch in such a state in the first place.

It should now be easier to refund PlayStation games, as Sony has scrapped its chatbot in favor of a more streamlined process. If you want to refund a game, you can't do it from your console. Instead ...

Sony has simplified the PlayStation Store refund process by removing the need to contact support operators. PlayStation users have long called for a more streamlined refund system, and Sony has ...