The electricity department plans to install smart meters in the homes of 2.37 lakh consumers in urban areas, with the installation process starting in 40 sub-station areas, rolled out in phases.

At a home in Vestal, 12 News was there to see firsthand how NYSEG goes through the replacement process. While there, NYSEG installed an updated white electric meter.

Millions in NJ who are customers of PSE&G, Jersey Central Power & Light and Rockland Electric have had smart meters installed in their homes.

450,000 National Grid customers in other parts of the state already have the new smart meters, replacing previous ones installed about 25 years ago. The new smart meters send back energy usage in ...