HOUSTON, Texas -- We get all sorts of complaints in the consumer department, mostly from people who are frustrated when they can't get a resolution to a problem. If you have a complaint and you are ...

Before you buy just about anything these days you probably check the reviews. Are you getting the best information when looking around? Or, what about if you need help dealing with a bad business? We ...

News 19's Ellie Byrd sat down with Karen Reeves, The President and CEO of the Better Business Bureau of North Alabama to find ...

Who do you call when your contractor has swindled you during a renovation? The BBB, of course. The Better Business Bureau is a nonprofit organization that “promotes trust between businesses and ...