Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Remote desktop or screen sharing applications are applications that allow a user to stream its screen over the Internet and get remote support from any other user around the globe. Remote Desktop ...

FortiClient VPN is the best way for employees to access on-campus services while working remotely. The FortiClient VPN software allows an off-campus Luther workstation to access the Luther College ...

For the last several weeks, our Help Desk email inbox has been inundated with questions from readers like yourself hoping to make sense of the technology in your life. And once again, we’re here to ...

TL;DR: The Cybersecurity and Infrastructure Security Agency (CISA), National Security Agency (NSA), and the Multi-State Information Sharing and Analysis Center (MS-ISAC) issued a joint warning that ...

Whether your goal is customer support or fixing IT issues, help desk software has your back. We test and rate leading help desk systems to find the ones that will help keep your trouble tickets moving ...

eWeek content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More The term “remote access software” describes a software ...