A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

For the last several weeks, our Help Desk email inbox has been inundated with questions from readers like yourself hoping to make sense of the technology in your life. And once again, we’re here to ...

Enter, view, and update your tickets using the interface at help.luther.edu . This self-service option allows you to view detailed information about the work being done on your requests, both new and ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Help desks assist customers with technical problems, such as installing and using computer systems, troubleshooting network connections, installing entertainment systems and resetting passwords. Help ...

After you deposit, you’ll receive a secure email with your Norse Key username and password. You’ll use your Norse Key to log in to almost every Luther service ...

The UAB Department of Surgery receives most IT support from HSIS. For any technical support or service requests, faculty, trainees and staff can contact the Help Desk at 205-934-8888 or email the Help ...

Western Technical College Computer Support Specialist students will offer a technology support help desk for the community from March 12-April 12. Services will be available virtually or in person in ...