In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

Yuen: Yep! One punctuation mark speaks loads about gender, tone and whether I’m mad at you Why do we rely on the exclamation point so often, even though we’ve been taught to eschew it? Our columnist ...

Symantec finds 5 out of the 6 most commonly used words in spam have exclamation points. These punctuation marks activate the human alarm system — speeding up brain processes and exaggerating judgment ...