OpenAI's Realtime API is designed to help third-party developers build smarter virtual assistants that can talk and listen like humans, courtesy of its Advanced Voice mode. When he's not battling bugs ...

Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

Listen to more stories on the Noa app. For most of history, communicating with a computer has not been like communicating with a person. In their earliest years, computers required carefully ...

Technological history may not repeat, but it occasionally rhymes. Last September, ChatGPT, the popular generative A.I. program made by OpenAI, released a voice mode that allowed users to talk to the ...

Johns Hopkins University researchers have created a system that could make social robots more effective at detecting and managing user interruptions in real time based on a human speaker's intent—a ...

OpenAI's CEO recently revealed that the company is planning to develop a family of small AI-powered devices that will change ...

They are using the pattern recognition capabilities of AI to sort a cacophony of caws and rumbles and chatter into individual ...