In small businesses that have a progressive discipline policy for their employees, a written letter is typically used after a verbal discussion of unwanted behavior has taken place. In this instance, ...

At some point in time most group practices, hospitals or other provider organizations will receive a letter from the Office for Civil Rights (“OCR”). The letter will state that OCR received a ...

For 13 years, I was a constituent services staffer for a Michigan legislator. In other words, my job was to try to resolve constituent complaints. That means I’ve seen a lot of complaint letters. I’ve ...

Have you ever felt the frustrated anger of being on hold at a call centre, waiting to register a complaint, or been enraged by the bland non-apology that comes in response to a written grievance and ...

The text of the letter complaint from Eugene Regan, Fine Gael Seanad spokesman on justice, equality and law reform to the Standards… The text of the letter complaint from Eugene Regan, Fine Gael ...