WhatsApp Channels differ from Groups by blocking replies, and notification toggles help you follow key posts without chat overload.

Opinions expressed by Entrepreneur contributors are their own. Success lies in strategically separating and using the below channels to tailor your communication to the right audience and context.

Healthcare providers face mounting pressure to improve patient satisfaction and retention through better communication. A recent survey by RingCentral reveals critical insights into patient ...

WhatsApp announced today that it is expanding its Channels feature aimed toward broadcasted messages. The company said Channels will be available to all users in more than 150 countries over the next ...

Frustrated when customers ignore your outreach? TransUnion wants to rebuild communication trust and ensure critical messages get through. The post TransUnion looks to bring trust back to mobile ...

Biopharma companies that provide healthcare professionals (HCPs) with compliant chat channels benefit from increased engagement, according (PDF) to Veeva Systems. Analyzing interactions captured in ...

Keeping employees aligned with your vision, values and objectives has become increasingly challenging. But in today’s era of hybrid work models, diverse career priorities, generational workforce ...

Most capital markets professionals in the U.S., U.K. and Europe would like to consolidate all their communications channels into a single platform to simplify correspondence, minimize security risks ...

Minneapolis has launched a 911 Emergency Incidents Dashboard and is working to encrypt emergency response radio channels. City officials say the online tool will track 911 calls over the last 12 hours ...