Today is Community Manager Appreciation Day (#CMAD), and people across the world are celebrating the role these community leaders play in building brands, engaging customers and improving the overall ...

For better or worse it seems brand managers continue to look through the lens of community management by the numbers, or more specifically, a magic number for likes on Facebook or followers on Twitter ...

Community Manager Appreciation Day (CMAD) is upon us. Let the festivities commence – even in the Mid-Atlantic states, where they’re living out of igloos at the moment post-Jonas. On Friday we told you ...

We'd like to give you all a shoutout for being such an awesome community to manage on CMAD, and share some of the latest items you should check out.