Salesforce on December 13 outlined LiveMessage, a conversational service available for Service Cloud that aims to connect consumers and enterprise via text messaging and apps. I'm begrudgingly willing ...

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Salesforce announced new tools for its customer service platform that use artificial intelligence to make agents' jobs easier. Among other things, Salesforce's Service Cloud now has AI augmented bots ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Google’s business platform services just became a lot more conversational ...

SEATTLE--(BUSINESS WIRE)--F5 (NASDAQ: FFIV) today announced that AWS customers now have access to F5’s high-efficacy, AI-driven bot protection through an easy to deploy connector. Malicious bots are ...

Sage has integrated its Pegg chat bot with Sage One, adding artificial intelligence technology to the company’s cloud-based accounting software. The U.K.-based company is launching the capability in ...

Head over to our on-demand library to view sessions from VB Transform 2023. Register Here Automation Anywhere’s push to refactor its core portfolio of robotic process automation (RPA) applications to ...

SEATTLE--(BUSINESS WIRE)--F5 (NASDAQ: FFIV) today announced that Aite-Novarica Group, a financial services research and advisory firm, has ranked the company as a Best in Class provider of bot ...