Anish Mehta, a computer science engineer, grew up in a culture that he said did not address mental health concerns even when he knew he could have benefitted from therapy. So when he was searching for ...

More and more people are turning to ChatGPT or other AI chatbots for advice and emotional support, and it’s easy to see why. Unlike a friend or a therapist, a chatbot is always available, listens to ...

Some people who say AI chatbots upended their lives and the lives of their loved ones, are now turning to each other for support. Around the world, people are talking to AI chatbots, and these chats ...

Chatbots once symbolized digital transformation — those polite text boxes on corporate websites and service portals promised to make support smarter and cheaper. The addition of generative AI (genAI) ...

I was recently interviewed for an article on the emotional connection that people can develop with artificial intelligence (AI) chatbots. 1 Here's an edited summary of the exchange. As a psychiatrist, ...

We all have anecdotal evidence of chatbots blowing smoke up our butts, but now we have science to back it up. Researchers at Stanford, Harvard and other institutions just published a study in Nature ...

Gemini and Grok lead AI chatbots in growth, Comscore found. The key appears to be high-value upgrades. But AI tools ultimately "map to different moments." When you think of the dominant AI tools, ...

Chatbots are already a burgeoning source of news. Seven percent of respondents in the U.S. use chatbots for news every week, according to a report last summer from the Reuters Institute for the Study ...