The method to report a missing package on Amazon differs depending on whether it was sold by Amazon or a third party.

Have you recently received a text claiming you can get a refund from Amazon for an order issue? While the promise of a full refund may sound tempting, you should ignore the text and report it. It's ...

After investigating a complaint from a B.C. customer that their Amazon order never arrived, Consumer Protection B.C. has ...

The e-commerce giant has launched a new feature on its app called "Add to Delivery," a button that allows customers to add ...