Editor's note: We’re kicking off a three-part series from new CMSWire contributor Andrew Neff on the state (and speed) of voice AI. Part 1, launching today, sets the baseline: how far voice AI has ...
Many companies are moving beyond rigid, scripted chatbots toward more natural customer interactions. A new voice AI agent called Leaping AI is part of a movement bringing the call center industry into ...
AI voice startup WellSaid Labs is doubling down on its niche of enterprise customers and regulated industries — hoping that a more judicious, behind-the-scenes approach will pay off for its business ...
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